Terms of Service
Last updated: March 12, 2025
1. Service Description
ViralGenie provides AI-powered video creation and marketing automation tools for social media.
2. Subscription and Billing
We offer various subscription plans. Payment is processed securely through our payment providers. By subscribing, you authorize us to charge the applicable fees to your selected payment method.
3. Cancellation and Refunds
You may cancel your subscription at any time. Refunds are provided in accordance with our refund policy. We do not offer refunds for partial subscription periods.
4. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access to our services. Scheduled maintenance and unforeseen issues may temporarily impact service availability.
5. User Obligations
You agree to use our services in compliance with all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account credentials and for any activity conducted under your account.
6. Termination
We reserve the right to suspend or terminate your access to our services for violations of these terms, non-payment, or other misconduct. No refunds will be issued for accounts terminated due to violations.
7. Intellectual Property and Content License
All content, trademarks, and software provided by ViralGenie remain the property of 4vor4 UG. Users retain ownership of the content they create but grant us a **worldwide, non-exclusive, royalty-free, sublicensable, and transferable license** to use, store, modify, reproduce, distribute, display, and perform the content solely for the purposes of operating, improving, and promoting the service. This license extends to **derivative works** necessary for service functionality, including AI enhancements, previews, and promotional showcases.
8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
9. Changes to Pricing and Services
We may modify our pricing and service offerings at any time. Any changes will be communicated to active subscribers in advance.
10. Governing Law
These Terms are governed by the laws of Germany. Any disputes will be resolved in the appropriate courts of Pinneberg, Germany.
11. Contact Us
If you have any questions regarding these Terms, please contact us at: [email protected]